All orders are processed and verified within 2–3 business days, depending on product availability and order volume.
You'll receive an email confirmation once your order has been processed, along with a tracking number.
Estimated delivery time is 8–15 business days, depending on your location and local carrier delays.
Please double-check your cart and shipping information before placing your order.
Once an order is submitted, we are unable to make changes to items, quantities, or shipping addresses.
If you entered an incorrect shipping address, contact us immediately through our Contact Us page or email snuggygoose@support.com.
We can only update addresses before your order has shipped.
If the order has already been dispatched, we are not responsible for packages sent to the wrong address.
Once an item has been marked “delivered” by the carrier, SnuggyGoose is not liable for lost or stolen packages.
If your order is lost in transit or has not arrived within 25 business days, please reach out to us — we’ll do our best to help resolve the issue.
We want you to receive your order safely and on time.
If something goes wrong, contact us at snuggygoose@support.com — we’ll work with you to find a